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1. Coverage Periods
- Structural warranty (frames, columns, arms, platforms): often the longest period, since these parts are expected to last many years.
- Hydraulic system warranty (cylinders, pumps, hoses): typically shorter, as these are moving components subject to wear.
- Electrical parts warranty (motors, switches, control boxes): usually the shortest coverage, because electronics fail more often.
2. Parts and Labor
- Whether parts replacement is included at no cost during the warranty period.
- Clarification if labor costs for repairs or replacement are also covered, or if that’s the owner’s responsibility.
- Details about shipping costs for replacement parts (some warranties cover shipping, others don’t).
3. Defects in Materials & Workmanship
- Assurance that the lift is free from manufacturing defects or faulty materials.
- Guarantee that the product meets advertised load capacity and performance standards.
4. Exclusions & Limitations
- Damage from misuse, overloading, or improper installation is usually excluded.
- Normal wear items (seals, hoses, pads) may not be covered or may have shorter terms.
- Modifications, unauthorized repairs, or use of non-approved parts may void coverage.
5. Owner Responsibilities
- Requirement for proper installation (often by a certified professional).
- Adherence to maintenance schedules such as lubrication, cable checks, and hydraulic inspections.
- Keeping records of maintenance and service to validate warranty claims.
6. Claim Process
- Clear instructions on how to file a claim (proof of purchase, photos, description of failure).
- Expected response time and procedure for sending parts or authorizing repairs.
- Whether an on-site inspection by the manufacturer or dealer may be required.
7. Transferability
- Some warranties are transferable to a new owner if the lift is sold, while others apply only to the original purchaser.
